7 things to look for in an emergency plumber
Plumbing Emergency

7 things to look for in an emergency plumber

Plumbing emergencies are a pain in the butt. Having the right emergency plumber can save the day.


But with so many plumbers out there, how do you figure out which emergency plumber to choose? 

Things to look for in an emergency plumber

1. 24/7 availability

If a pipe bursts in the middle of the night or your bathroom floods on a weekend, you don’t want to wait until Monday (or later) to get it fixed. That’s why you need a reliable emergency plumber who can come and fix your plumbing any time of day or night. 

At Fletcher Plumbing and Co, our plumbers are available 24 hours a day. 

In saying that, where we can, we’ll try to help with an issue over the phone to get you through the weekend and save you some money. 

2. Fast Response Time

It doesn’t matter if it’s a leaky toilet, or a backed-up sewer, a quick response can make all the difference in saving your home from more damage.

So, when you need an emergency plumber, ask them about their average response time and if they have a process in place to respond quickly. 

At Fletcher Plumbing & Co, we have a system in place to make sure we can reach your home as quickly as possible and get that plumbing problem fixed. 

3. Experience and Expertise

You always want to work with a plumber who knows their stuff. And that means finding an emergency plumber who knows what to do to fix your plumbing. 

At Fletcher Plumbing & Co, our plumbers can assess the problem quickly, identify what’s causing it, and provide an efficient and effective fix. Easy peasy. Well it mightn’t be easy, but we’ll make it look easy because, when it comes to plumbing, we know our stuff.

4. Proper Licensing 

When hiring any professional service, you really want to know that they have the right licences. This is even more important for emergency plumbers because they’ll be working on your property and dealing with potentially risky situations. 

All our plumbers at Fletcher Plumbing & Co, have undergone the necessary training and met any requirements set by relevant authorities. No dodgy brothers here. 

5. Good Customer Reviews and Reputation

Look for an emergency plumber who has positive feedback and a good reputation. How do you do that? Check out their Google Reviews.

A plumber with great reviews is a reflection of their skills, expertise and customer service. At Fletcher Plumbing & Co, we’re proud of our reputation and the positive reviews we receive. 

Additionally, you can ask friends, family, or neighbours for recommendations. 

6. Pricing 

Nobody likes surprises, especially when it comes to costs. And while it’s hard to know what your plumbing emergency will cost to fix, you should look for an emergency plumber who can, at least, provide an indication of what the price may be. 

When a good emergency plumber understands the problem they can explain what’s involved and what that may cost to fix.

7. Additional Services 

When plumbing goes bung all you really care about is getting your plumbing fixed and fixed fast. 

Once it is fixed, it’s worth talking to your emergency plumber about the additional services they offer. Why? Because plumbing issues are usually interconnected and tackling what causes the problems can prevent future emergencies. 

At Fletcher Plumbing & Co, we offer preventative maintenance services, such as regular inspections and drain cleaning. This can help prevent future emergencies and costly repairs down the line.

Choosing your emergency plumber

It’s the Scouts say – “be prepared”. 

Do your research and pick an emergency plumber (aka Fletcher Plumbing & Co) who fits those things we just talked about:

  • 24/7 availability
  • Fast response time
  • Experience and expertise
  • Proper licencing
  • Good reviews and reputation
  • Pricing
  • Additional services

Remember these things when you need an emergency plumber and choose the one that suits you best. Of course, we highly recommend choosing us, Fletcher Plumbing & Co, since we tick all the boxes!

Find out more about our Emergency Plumbing Services here.